Payment Policy for Liraautocity
Effective Date: January 4, 2025
At Liraautocity, we aim to provide our customers with a seamless and secure shopping experience. Our payment policy outlines the accepted methods of payment, transaction security, and the process for completing your purchase. Please read this policy carefully to understand how we handle payments.
1. Accepted Payment Methods
We accept the following forms of payment for all online orders:
- Credit Cards: Visa, MasterCard, American Express, Discover.
- Debit Cards: Supported Visa and MasterCard debit cards.
- PayPal: You can use your PayPal account for easy and secure payment processing.
- Apple Pay: If you are using a compatible device, you can pay with Apple Pay.
- Google Pay: We also accept payments via Google Pay for customers on mobile devices.
- Gift Cards: Liraautocity Gift Cards are accepted for purchases in our store and online.
Please ensure that the payment method you choose is valid and has sufficient funds to complete the transaction.
2. Payment Authorization
- Authorization: Upon placing an order, your payment will be authorized and checked for any fraud risk. Authorization may take up to 24 hours, and your payment will be processed only after this verification.
- Transaction Processing: Once authorized, the payment will be processed, and your order will be marked as “Paid.” You will receive a confirmation email with your order details.
3. Order Total
The total amount for your order will include:
- Product Price: The price of the products you select.
- Taxes: Depending on your location, applicable sales tax will be added to your order.
- Shipping Charges: Shipping fees are calculated based on the shipping method you select during checkout.
You will see the complete breakdown of your order total before submitting payment on the checkout page.
4. Payment Security
We take the security of your personal and payment information seriously. Our website uses SSL encryption to protect your payment details during the transaction. Our payment gateways are PCI DSS compliant, ensuring that your data is handled with the highest standards of security.
- Fraud Prevention: For your protection, we use fraud detection tools to ensure that transactions are safe and legitimate.
- Secure Checkout: Our checkout page is encrypted to provide a secure environment for entering sensitive payment information.
5. Payment Confirmation
After successful payment processing, you will receive an order confirmation email that includes:
- A summary of your order (items purchased, quantity, price, etc.).
- The total amount charged, including taxes and shipping fees.
- Your unique order number for reference.
If you do not receive the confirmation email, please check your spam/junk folder. If it’s still not found, contact our customer service team at info@liraautocity.com for assistance.
6. Payment Issues
- Payment Declined: If your payment is declined, please double-check your payment details for any errors (e.g., incorrect card number or expiration date). You can also try a different payment method. If the issue persists, contact your payment provider or financial institution for further assistance.
- Insufficient Funds: If your payment is declined due to insufficient funds or other reasons, we will not process your order until payment is successfully completed.
7. Currency
All prices displayed on our website are in US Dollars (USD). If you are shopping internationally, your payment provider may convert the price to your local currency based on their exchange rates.
8. Billing Information
- Correct Billing Information: Please ensure that the billing address you provide matches the one your payment method provider has on file. Incorrect billing information may cause delays in processing your order.
- Address Verification: In some cases, we may need to verify your address with your payment provider. This is a security measure to protect you from fraudulent transactions.
9. Cancellations & Refunds
- Cancellations: Orders can only be canceled before they are processed and shipped. Once an order is shipped, it cannot be canceled, but you may initiate a return (according to our return policy).
- Refunds: If you are eligible for a refund, the amount will be credited back to the original payment method used for the order. Please allow up to 7 business days for the refund to appear in your account, depending on your financial institution’s processing times.
10. Customer Support
If you experience any issues with payment or have questions regarding our payment policy, please reach out to our customer service team:
- Email: info@liraautocity.com
- Phone: 609-457-5710
- Website: www.liraautocity.com